Last updated: October 15, 2026
This page applies to purchases from Golf Cart Buddy LLC (“Golf Cart Buddy”, “we”, “us”), 216 Spaulding Street, Port Charlotte, FL 33953, phone +1 (941) 433-8992, through golfcartsbuddy.com.
Where we ship
We ship golf carts, new and used, throughout the 48 contiguous United States and Washington, DC. We sell and ship only within the United States. We do not ship to Canada.
Shipping cost
- Contiguous United States: flat-rate shipping of $499 per golf cart. The shipping charge is shown at checkout before you place your order.
- Alaska and Hawaii: shipping is quoted per order. Place your order or contact us, and we will send you a quote before anything ships.
- US territories (such as Puerto Rico, Guam and the US Virgin Islands): online checkout is not available. Contact us for a quote.
Where your order ships from
We have warehouse locations in California, Florida, Texas and Indiana. Whenever possible, your order ships from the warehouse closest to your delivery address.
Processing time
- Orders are prepared for shipment within 1 to 3 business days after your payment is received. Processing starts once your Stripe payment is complete or your bank transfer has been received.
- The order cutoff is 4:00 PM Eastern Time. Orders placed after the cutoff, on weekends or on public holidays start processing the next business day.
- Our warehouses operate Monday to Friday, excluding holidays.
Delivery time
Once your order ships, transit usually takes 7 to 15 business days, depending on your location. Total delivery time is processing time plus transit time.
How freight delivery works
Golf carts ship by freight carrier, which works differently from a regular parcel delivery:
- Delivery appointment: the carrier calls you to schedule a delivery window. Please give a valid phone number at checkout, and make sure someone is available to receive the vehicle at the scheduled time.
- Curbside or driveway delivery: the driver unloads the vehicle at your curb or driveway. Moving it into a garage, backyard or other location is not included.
- Limited access: if a truck cannot reach your address (narrow streets, low clearance, private roads), you will need to receive the vehicle at the nearest accessible location. We will contact you in advance if we expect this to apply.
Order tracking
When your order ships, we email you the carrier name and tracking number. Tracking can take 48 to 72 hours to show updates. If you cannot track your shipment or it is late, contact us and we will check with the carrier.
Cancellations and address changes
- You can cancel your order at any time before it ships for a full refund. Orders cannot be cancelled once they have shipped.
- If an incorrect delivery address given at checkout causes extra transportation costs, those costs are the customer’s responsibility.
Damaged shipments
- At delivery: inspect the vehicle before you sign. Write any visible damage on the Bill of Lading (BOL) or delivery receipt. We need this note to file a claim with the carrier.
- Hidden damage: if you find damage after unpacking that was not visible at delivery, contact us with your order number and photos within 7 days of delivery.
Damage reported after these deadlines may not be eligible, because freight carriers generally refuse late claims.
Backordered items
If an item is backordered, it ships as soon as new stock reaches our warehouse. If it is discontinued or unavailable, we cancel that item and refund it, and we can suggest a comparable model.
Questions
For returns and refunds, see our Returns & Refunds Policy. For anything else, please email us at sales@golfcartsbuddy.com or use our contact form.